Legal
The Captain Co Pty Ltd (ABN 68 671 489 731, ACN 671 489 731) trading as We Who Wander. Last Updated: June 2026.
The Captain Co Pty Ltd (ABN 68 671 489 731, ACN 671 489 731) trading as We Who Wander ("We Who Wander", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, make a booking, contact us, subscribe to our communications, or participate in one of our hikes or related activities.
By using our website or services, you agree to the practices described in this Privacy Policy.
We may collect personal information including:
We only collect information that is reasonably necessary to provide our services, manage bookings, and ensure guest safety.
We may collect personal information when you:
We may use your personal information to:
Participation in hiking activities may require us to collect certain health or medical information.
Any health information provided is used solely for purposes relating to:
You are responsible for ensuring any information you provide is accurate and up to date.
In the event of an accident, illness, injury, missing person incident, rescue operation, or other emergency, we may disclose relevant personal information to:
where reasonably necessary to protect your health, safety, or welfare.
Payments made through our website or booking systems are processed by secure third-party payment providers.
We do not store complete credit card details on our own systems.
During hikes, events, or related activities, photographs and video may occasionally be taken.
We may use photographs, videos, testimonials, or reviews for marketing, promotional, website, and social media purposes.
If you do not wish to appear in photographs or video used by We Who Wander, please notify us before commencement and we will make reasonable efforts to accommodate your request.
If you subscribe to our mailing list or consent to receive updates, we may send you information about:
You may unsubscribe at any time using the unsubscribe link provided in our emails or by contacting us directly.
We may share your personal information with trusted third parties where necessary to provide our services, including:
We do not sell, rent, or trade your personal information to third parties.
Some of the service providers we use may store or process information on secure servers located outside Australia.
Our website may use cookies and similar technologies to improve user experience and gather information about website usage.
These technologies may collect information such as:
You may disable cookies through your browser settings, although some website functionality may be affected.
We take reasonable steps to protect personal information from:
While we take security seriously, no electronic transmission or storage method can be guaranteed to be completely secure.
You may request access to personal information we hold about you and request corrections if information is inaccurate, incomplete, or out of date.
Requests can be made using the contact details below.
We retain personal information only for as long as reasonably necessary to:
When information is no longer required, it will be securely deleted or de-identified where practical.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of those websites and encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time.
Any changes will be published on this page and will take effect upon publication.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
We Who Wander
A trading name of The Captain Co Pty Ltd
ABN 68 671 489 731
ACN 671 489 731
Apollo Bay, Victoria, Australia
Email: info@wewhowander.com.au
